Kraken's platform is confusing to one who has no experience with markets and trading and whatnot. Even so, newbie that I am, I managed two successful trades and a withdrawal, though not without some hitches.
I described my confusion about conversion amounts in an earlier post. In spite of my fill-in-the-blanks-and-hope-you-are-right trading technique, my first trade ended in a lovely green 'success' button and a small, as expected, balance of USD in my account. Now I wanted to withdraw that money.
I probably could have withdrawn the US dollars straight into the appropriate account, but I had a vague notion that I couldn't withdraw fiat currency. I think it used to be that way on Kraken. Anyway, I initiated a second trade, this time turning dollars to Lumens. I know, 'a sucker is born...'
I entered an 'average' for my XLM buy price and entered the entire balance of my USD as my limit. The order sat around for a while. I was surprised, since I had allowed a little leeway in the buy price, and I knew people had received some XLM for free. But of course, my small amounts weren't good bait, so the order never filled.
Then a red button popped up: 'cancelled.' I was only slightly puzzled, and figured I had offered too little or failed to include a fee. But then, further puzzling, my USD balance was now at zero, and the appropriate XLM balance had popped up in its place. To me, that looked like a successful trade, so why the little red 'cancelled' button?
I thought I would attempt a withdrawal. It kept popping up that I must verify to keep trading in fiat. I thought I already had verified, but certainly I was within the limits of my account's trade allowance, and besides, I wasn't trying to withdraw fiat. But, revisiting the 'cancelled' button, I thought perhaps my funds were in the Twilight Zone, visible as a balance, but not spendable. Who knows why?
Before chatting up Support, I went to Google. One riddle was soon solved. If a trader fails to take into account the fees and maxes out their available funding, Kraken 'cancels' the trade, but fulfills it 'as much as possible' (minus the fee). Fair enough. It worked for me.
As for why I couldn't withdraw my balance, it turns out (I think) I had tried too soon. I went back and initiated a withdrawal. This time it worked, but not without more hitches.
Several irritating things occurred. First, it wasn't obvious that I needed to enter a walket code. I don't remember a prompt, and assumed it would be on the next screen. Then I noticed a link (was it there before?), so I entered the info for my existing XLM wallet on another exchange and saved that in Kraken. Another hitch, Kraken wouldn't let me send to that wallet without verifying the wallet via an email link. This I did, but of course, it interrupted the transaction. Meanwhile, Kraken timed out. I had to log back in by entering my username, password and 2fa, all of which meant toggling some windows on android (highly stressful--I always manage to close at least one window by accident).
Back on Kraken, the annoying pop-up that I must verify!,verify! my ID in order to withdraw fiat just kept interfering. As I understood it, I was already verified well beyond the amount I was transferring, and again, I wasn't withdrawing fiat, so I just X-ed out the pop-up every time.
But having logged back in, I found that my saved wallet info was now available for selection via a drop-down toggle. I selected it, and after reviewing the transaction, I sent it. It showed up as pending or initiated or whatever.
Then I went to my wallet on tge other exchange and checked a time or two. Within about two minutes, my Lumens showed up in my wallet.
Kraken's fees were very low! It seems well worth the effort to learn to use Kraken, but they do have some dabgerous options. They allow trading on margin and putting up collateral (trading on borrowed amounts), so I'm not sure I need to be messing around on Kraken without a lot more learning. And my math skills obviously need honing. Why one platform lets you enter your total balance and the next one makes you guess at, and subtract, a fee is beyond me. For that reason, some of my wallets are nicely empty (as I managed to transfer the entire balance as desired), while others have these insane fractions of pennies left in them.
But... for what it's worth, I collected my silly little amount of BSV, exchanged it on Kraken, and sent it back as 'Lumens' to an existing wallet on another exchange. (One could choose to send to a paper wallet or some other wallet, of course). My Lumens can be exchanged at any time for fiat or cryptocurrency.
Overall, it was a positive learning experience. I lost more in the exchange than absolutely necessary, out of my own ignorance about fees and storage.
If Lumens hangs around for awhile, it will be nice. Stable value, low fees, and fast transfer. Of course, I've only tried Lumens on Blockchain, Coinbase, and Kraken. I couldn't find a way to store it on Jaxx, so it must not be supported. I can't remember what I would need to do to store it on a paper wallet (if that's possible). That would require a refresher course on my part.
It's a shame about Coinbase's tablecloth trick with the Lumens referral. I know a few folks who might risk playing crypto, given the intro bonuses and low fees.
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